Terms and Conditions

Customers must provide accurate personal information during the reservation process. Reservations are subject to availability and confirmation.

Tickets must be purchased prior to travel. Payment must be made in full at the time of booking. Accepted payment methods include credit/debit cards, online payment platforms, and cash (if applicable).

Fare prices are subject to change without notice. Additional charges such as service fees or taxes may apply. Refunds are subject to the refund policy outlined in these terms.

Cancellation requests must be made within the stipulated time frame before the scheduled departure time. Refunds are subject to deduction of cancellation fees, if applicable. Refunds will be issued using the original payment method.

Customers may request to reschedule their travel plans within the guidelines of the fare rules and availability. Rescheduling may be subject to fees or fare differences.

Customers must possess valid identification and travel documents. Passengers are responsible for complying with all applicable immigration, customs, and security regulations.

The train operator is not liable for any loss, damage, injury, or inconvenience caused during travel, unless due to negligence on their part. Customers are advised to secure travel insurance to cover unforeseen circumstances.

Passengers are expected to behave courteously and follow all onboard rules and regulations. Any disruptive behavior may result in denial of boarding or removal from the train.

Customer information will be collected and used in accordance with the privacy policy of the train operator.

These terms and conditions are governed by the laws of the jurisdiction where the train operator is registered.